Faq

Frequently Asked Questions?

How do I book a car or bike rental from RR Self Drive Cars & Bikes?

Booking a rental car in Tirunelveli with us is easy! Just visit our website or use our app. Select the car or bike you want, choose your rental period, and complete the payment. If you need help, our customer service team is always ready to assist.

What do I need to rent a car or bike?

To rent a car or bike from RR Self Drive Cars & Bikes, you need to be at least 21 years old, have a valid driver’s license, and provide a government-issued ID (like an Aadhar card or passport). We’ll verify your documents before handing over the vehicle.

Do you deliver and pick up rental vehicles?

Yes! We offer vehicle rental near me with flexible delivery and pick-up options within Tirunelveli. Delivery and pick-up are available between 8 AM and 9 PM. If you need a vehicle earlier or later, extra charges may apply.

What happens if my rental car or bike breaks down?

If the rental car in Tirunelveli you booked breaks down or faces a technical issue, we will arrange for a replacement vehicle as soon as possible. If no replacement is available, we will cancel your booking and refund you fully.

Can I change or cancel my booking?

Once you confirm your car hire in Tirunelveli, the rental plan cannot be changed. However, you can cancel your booking with us. For cancellations made 24 hours before the pick-up time, there won’t be any charges. Late cancellations may incur a fee.

What should I do if I find an issue with the car after picking it up?

If you notice any issues with the rental car within the first 40 kilometers or 2 hours of driving, please let us know immediately. After this period, we will assume that the problem occurred during your rental.

What happens if I drive more than the allowed kilometers?

If you exceed the mileage limit on your rental car in Tirunelveli, extra charges will apply. These charges vary depending on the type of vehicle you’ve rented, so it’s best to check the details before you start your trip.